Ndot Technologies is on the brim of releasing its new launch of Client Relationship Management (CRM) software, EngageDots, by second week of April 2012.
The product promises an increased sales level for all types of enterprises with complete control on the employee management and collaboration with internal social networking using facebook and twitter. EngageDots CRM is designed to support all types of platform ensuring robustness and flexibility of the software.
The main feature of the product is the task management and performance evaluation of the employee. With the centralized database of the employee, the task is assigned and monitored for the progress of the project work. Multiple projects can be handled simultaneously. The task completion reflects on the performance evaluation of the employee who is also given guidance and training as needed for the task completion.
The best part of the EngageDots is the enterprise social networking that allows for a corporate community building. It allows employee collaboration resulting in a motivational environment with quick and easy decision making because of the processed information. This is also beneficial for searching sales leads and followup with product query and complaint.
The customer relationship is also boosted using the tickets management through email, live chat, help desk, web form, and phone call. EngageDots software from Ndot Technologies is complete in itself with modules for producing reports at every stage and for all specific needs using standard analytical tools.
Enriched with lots of functional features, EngageDots is shortly expected to enter the business world with its cost effective solution.